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CalyxSoftware News
August 2016
CalyxSoftware User Conference
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Joan England, Senior Director of Sales and MarketingWhat We Can Learn from Olympians
The 2016 Summer Olympic Games are in full swing in Rio de Janeiro. (Go Team USA!) No matter the sport—whether it's archery, gymnastics, swimming or track and field—Olympians are a special breed.
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What the CFPB Did (and Didn’t) Clarify in its Updates to TRID
The Consumer Financial Protection Bureau (CFPB) finally announced its proposed updates.
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Who Are You Bringing to the CalyxSoftware User Conference?
Let us know by tagging a photo or post.
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Don’t Forget to Download Point Version 9.4!
MyCalyx Admins, we strongly encourage you to deploy the latest update to your users.
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GuardianDocs and Point Integration: One Year Later
Find out how the new interface is increasing productivity for our mutual customers.
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INK-it Now Supports E-Signatures in Point Custom Documents
E-Sign Custom Documents with the Ease of INK-it
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ACC Mortgage to Offer New Non-QM Programs Through LO Connect
ACC Mortgage has selected LO Connect™ from LoanScorecard® as their integrated AUS, PPE, and distribution solution.
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Need Support?
Here’s the contact information you need.
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We Want to Hear From You!
Have your thoughts included in this important survey.
Find Out More
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Products Knowledge Base
2016 Tradeshow Calendar
Special Events and Webinars
Joan England, Senior Director of Sales and Marketing
What We Can Learn from Olympians
Joan England, Senior Director of Sales and Marketing

The 2016 Summer Olympic Games are in full swing in Rio de Janeiro. (Go Team USA!) No matter the sport—whether it's archery, gymnastics, swimming or track and field—Olympians are a special breed. While their athleticism certainly sets them apart, I think what makes them extraordinary is their mindset and determination. They're committed to their sport. They're constantly learning—studying their competitors, watching videos of their own performances, and training daily for years (or a lifetime) to reach and exceed their performance goals. No matter what's going on around them or what pains they may need to push through, they're focused on taking home the gold.

We could all benefit from a little of that Olympian mindset in our day-to-day lives. At Calyx, we're committed to continually educating ourselves and applying what we learn to our everyday lives, but it all starts with connecting….

Whenever or wherever we connect with you—via one-on-one conversations, support calls, emails, webinars, social media, trade shows, surveys (the list goes on and on)—we learn. We learn what matters to you, where your pain points are, what you need most in a vendor and software provider, and how we can best help you reach the next level of success. Which is why the theme (along with fun, food and 25th anniversary parties!) of our national symposium and user conference, is Connect. Learn. Succeed. These three concepts are how we live daily in our commitment to our clients and our industry. And these three concepts are key to your ability to take home the gold in 2016 and beyond. We all face challenges—something our industry is certainly familiar with. But, as Olympians have taught us, the way to win is to connect with the best, learn all you can and focus on succeeding.

We hope you will join us in October for what is sure to be a truly groundbreaking event. The connections you will make and the information, ideas and critical concepts you will learn, will make a huge difference in your future success. So don't delay your registration. Be a part of something that will help us all—Calyx, our customers and vendors partner—to the next level and succeed in reaching our goals for gold!

What the CFPB Did (and Didn't) Clarify in the
TRID Updates

On July 29, 2016, the Consumer Financial Protection Bureau (CFPB) finally announced its proposed updates to the TILA-RESPA Integrated Disclosure (TRID) or Know Before You Owe rule.

The proposed changes include:

  • Creating tolerance provisions for the total of payments.
  • Allowing lenders to use the Closing Disclosure to show changes in costs that would otherwise be reflected in an updated Loan Estimate.
  • Adjusting a partial exemption that mainly affects housing finance agencies and nonprofits.
  • Extending the rule's coverage to include all cooperative units.
  • Clarifying how a creditor can provide separate disclosure forms to the consumer and the seller.

There are also minor changes that address calculating the cash-to-close table; construction loans, escrow account disclosures, gift funds, lender and seller credits, lenders' and settlement agents' respective responsibilities, partial payment policy disclosures, the payoffs and payments table, rate locks, simultaneous second lien loans and more.

However, one area the CFPB didn't address in the clarifying updates: cure provisions to correct technical errors. Why? According to the proposed rule, "The Bureau is concerned that further definition of cure provisions would not be practicable without substantially undermining incentives for compliance with the rule" and "that further defining cure provisions would be extraordinarily complex."

For the full proposal, go to www.consumerfinance.gov

Don't Forget to Download Point Version 9.4!

If you haven't done so already, we strongly encourage you to log in to MyCalyx® to download Point® 9.4 and deploy the latest update to your users. The focus of this release is to:


  • Update Point for the revised HUD form 92900-A, FHA/VA Addendum to the URLA
  • Implement electronic signature capability, through INK-it, for custom documents
  • Enhance the Loan Estimate and Closing Disclosure screens
  • Reconfigure the Fees Worksheet and Closing Costs Worksheet to mirror the Loan Estimate and Closing Disclosure sections
  • Update to support data export for interfaces
  • Implement the Point system requirement for .NET Framework version 4.5 to accommodate TLS 1.2 security certificate updates

For more information, see the complete Release Notes and What's New in Point ,which include links to Knowledge Base (KB) articles.

If you missed our live Overview Webinar,the recording is now available.

Additional questions or concerns? Feel free to contact Calyx® Support for help with Point 9.4, or any Calyx product, at 800.342.2599.

GuardianDocs and Point Integration: One Year Later

Last year we announced that the GuardianDocs document preparation service integrated with Point to help streamline the ordering process and support generating and fulfilling loan disclosures and closing packages. So how's the new interface working out for our mutual customers? Well, we'll just let some of them tell you….

Premier Mortgage Resources, a mortgage lender based out of Portland, Oregon, switched to both Point and GuardianDocs last year in anticipation of the coming TILA-RESPA Integrated Disclosure (TRID) rule. According to Cory Swain, Managing Partner at Premier Mortgage Resources: "There was an immediate pick up of probably 25 percent in productivity, and now that we're used to the system we're probably twice as fast as we were [in generating closing documents]. Last month, our two closers did 150 units by themselves. With our old system, I doubt that they'd have gotten through 80."

Richard Matzen, Vice President of Residential Lending at Gateway State Bank in Iowa, experienced a similar boost in productivity after switching to GuardianDocs, stating: "The GuardianDocs/Point interface has probably cut 50 percent or more off of the time that it takes to generate a Closing Disclosure. And it's really easy to make changes on the fly. When you make a change, it happens in an instant. Everything that's in Point gets transferred to GuardianDocs, saving a tremendous amount of data re-entry, which is huge."

Matzen added, "Instead of spending maybe three hours preparing the loan closing document, now I'm doing it in an hour, so that gives me two extra hours to bring in new clients."

GuardianDocs has proven the business case for a full integration with Point—driving significant productivity gains in the post-TRID environment.

Want one of your vendors included in Point? Let us know by calling 800.952.9609 or emailing Vicki Stover.

We Want to Hear From You!

Our semi-annual customer satisfaction survey is closing soon. Don't miss this opportunity to have your thoughts included in this important evaluation. Take the survey!

INK-it Now Supports E-Signatures in Point Custom Forms

Electronic signature technology is becoming a more common and more accepted way to execute mortgage documents. Our easy-to-use electronic signature product, INK-it®, works seamlessly with Point and PointCentral, and now supports electronic signatures in Point custom forms.

Listen to an informative webinar that focuses on electronic signatures for custom forms and also includes the following features:

  • Loan Originator Submission to the Client
  • Client Authentication, Execution and Submission
  • Loan Originator and Client Completion – Notification and Download
  • Audit Documentation
  • Document Storage with Electronic Signature

ACC Mortgage to Offer New Non-QM Programs Through LO Connect

All Credit Considered Mortgage, Inc. (ACC Mortgage) has selected LO Connect™ from LoanScorecard® as their integrated automated underwriting system (AUS), product and pricing engine (PPE), and distribution solution. ACC Mortgage will soon use this system to offer non-QM programs and pricing to Point users.

LO Connect not only includes the power of the many features in LoanScorecard, but also uniquely integrates with Calyx Point. With LO Connect, third-party originators (TPOs) can see branded product and pricing offers from participating wholesalers in Point. For ACC, these offerings will include non-prime and non-QM loan programs. LO Connect allows TPOs to run upfront decisioning against Custom AUS and receive an in-depth findings report, which delivers an early indication of whether the specific investor will approve the loan when an eligible product and the fully-adjusted price is desired. Additionally, LO Connect eliminates the possibility that information is misquoted to the borrower.

"In the current regulatory environment, it's important to get accurate information upfront in order to provide disclosures correctly and originate in a consistent fashion," said Robert Senko, President of ACC Mortgage. "LO Connect will allow us to offer the broker community the first automated subprime underwriting system to Point users and non-Point users, via our Warp Speed Underwriting, to help streamline the front-end and decisioning of non-QM loans, as well as help us originate compliant loans and grow our wholesale business."

Need Support?

You can reach us by phone at 800.342.2599 or email the specific department you need:
General Support Questions: calyxsupport@calyxsoftware.com
Loan Support: loansupport@calyxsoftware.com
PointCentral Technical Support: pointcentralsupport@calyxsoftware.com
Point Support: calyxsupport@calyxsoftware.com
WebCaster and INK-it Support: webcastersupport@calyxsoftware.com

Who Are You Bringing to CalyxSoftware User Conference?

Your top originator? Your lead processor? Your compliance team? How about ALL of them!

Get a quick preview of Barbara Corcoran.


Upcoming Events

FAMP 2016 Convention & Trade Show
August 17-20, 2016 | Omni ChampionsGate | Orlando, FL
Don't miss Tate Kesner, Director of Sales at CalyxSoftware, present Using Calyx to It's Potential, August 19 at 8:30 a.m.

Texas Mortgage Round Up
September 14 | DoubleTree by Hilton Dallas | Dallas, TX

Symitar Educational Conference (SEC) and Technology Expo
September 12-15 | Hilton San Diego Bayfront | San Diego, CA

Motivity Solutions User Conference
September 18-20 | Four Seasons Hotel Denver | Denver, CO

September 24-26, 2016 | Luxor Hotel & Resort | Las Vegas, NV

MBA Risk Management, QA & Fraud Prevention Forum
September 28-30, 2016 | JW Marriott L.A. LIVE | Los Angeles, CA
Be sure to see Ben Wu, Executive Vice President at LoanScorecard, present Hot Topics in Underwriting, September 29 at 1:00 p.m.

CUNA 21st Annual Technology Council Conference
September 28-October 1, 2016 | The Cosmopolitan of Las Vegas | Las Vegas, NV

CalyxSoftware User Conference
October 5-8, 2016 | The Hyatt Regency | New Orleans, LA

CCBN 2nd Annual Top Banker Panel
October 12-13 | Resort at Pelican Hill | Newport Beach, CA

Jack Henry Banking Educational Conference (BEC) and Technology Showcase
October 17-20 | Gaylord Texan Resort & Convention Center | Grapevine, TX

ABA Annual Convention
October 16-18, 2016 | Music City Center | Nashville, TN

MBA Annual Convention & Expo 2016
October 23-26, 2016 | Hynes Convention Center | Boston, MA

CUNA Lending Council Conference
October 30-Nov 2 | The Cosmopolitan of Las Vegas | Las Vegas, NV

REACH 2016 California & Nevada Credit Union Leagues Annual Meeting & Convention
November 2-4 | The Cosmopolitan Hotel | Las Vegas, NV

Closing Thoughts…

"We all have dreams. But in order to make dreams come into reality, it takes an awful lot of determination, dedication, self-discipline, and effort."
— Jesse Owens, four-time Olympic gold medalist at the 1936 Berlin Games
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www.CalyxSoftware.com | sales@CalyxSoftware.com
Phone: +1 (800) 342-2599